Reviews

Reviews

From 45 reviews
Taylor Bagshaw
Taylor Bagshaw

After a lot of research, I decided on a Hot Springs Spa. I looked into pretty much every other brand out there, and just couldn’t settle for anything less. From the build quality to the insulation and features, you just can’t beat it. The …

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via Google
ken nelson
ken nelson

Love my Hot Springs spa. I bought the pulse over a year ago and got a great deal on it. The store is very helpful in teaching how to maintain the hot tub and always very friendly when I come in for supplies. Thanks again hot springs for a …

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via Google
Bitty Beus
Bitty Beus

I love this local family owned business. I buy all my chemicals and accessories here & they’re always very helpful!!! Absolutely recommend.

via Google
william Laurent
william Laurent

Shannon was a great person, amazing attitude and she is willing to make your experience UNIQUE. Come and ask for her, she will make it worthy for you.

via Google
Eileen VanDuzer
Eileen VanDuzer

Sean and Shannon were great to deal with. Highly recommended this store!

⭐️⭐️⭐️⭐️⭐️

via Facebook
Lori East
Lori East

All the employees here are awesome and very helpful. They are always friendly and answer all my questions. We love our hot tub! We had a different brand before, but we love all the features of this one better.

via Google
Darren Smith
Darren Smith

This was an awesome group to work with!! They delivered when was best for us and the product is great! Thank you to the whole crew!

via Google
Steve Komer
Steve Komer

I bought a hot tub from this business and am extremely satisfied with it. I got all my answer and they were very helpful with all my questions and needs

via Facebook
Jeremy Dunn
Jeremy Dunn

Love my hot tub Grandee NXT. The team is amazing.

via Google
Rebecca Chamberlain
Rebecca Chamberlain

Great sales and service!

via Google
David Chandler
David Chandler

Excellent service. Great with hot tubs

via Google
Eric Allen
Eric Allen

These guys are the best! We have had so many dumb questions and they have been so quick to respond and help with any question or issue we have had. Great customer service!!

via Facebook
June DeHaan
June DeHaan

So friendly and helpful. They took the time to help me and my husband buy our dream hot tub. They even took extra time to show us how easy it is to care for our new hot tub. I loved my experience 😃

via Google
Richard Brown
Richard Brown

I just purchased a hot tub from Sean. What a great experience. It is refreshing to go shopping for something and run into someone like Sean. You could tell right away that not only was he very knowledgeable about his products but totally …

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via Google
Bentley's Bubble
Bentley's Bubble

5 Stars only because Google doesn't offer 10 Stars! This company is so nice and friendly! Definitely the place to go when you need a new hot tub. They go above and beyond to make sure everything is done right and to make sure you are …

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via Google
Yahs
Yahs

Very knowledgable and friendly staff who are always willing to go the extra mile to help me out.

via Google
Julia Brackner Adams
Julia Brackner Adams

5 stars isn’t enough. With my exerience, this man having to deal with my OCD husband, Sean the salt of the earth kind of guy. They came highly recommended and have exceeded any expectations. Sean is always helping us out with our many …

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via Google
Jennifer Marrott
Jennifer Marrott

Excellent customer service, staff was very knowledgeable. Our hot tub was delivered and setup perfectly. We really appreciated their patience when they kindly explained maintenance of the tub. Thank you Northern Utah Hot Springs for making…

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via Google
Danika Adams
Danika Adams

Don’t know anyone who cares more than these people. They will do everything they can to help you!!! They are SO honest and have the best products in the world. SO happy with my hot tub and customer service and the things they have dropped …

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via Google
Davy Adams
Davy Adams

Had a great experience with these guys. Sean and James know everything you need to know about hot tubs and have gone out of their way time after time when I have need help. Much recommend

via Google
Bob Williams
Bob Williams

Businesses can be untrustworthy but not this one. Hot Springs did a repair on my hot tub. I am thoroughly satisfied with the repairs they did. I was not even aware that it was done until the repair guy left my house and he called me. I ran …

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via Google
Lori Fleming
Lori Fleming

Love my hot tub these guys are amazing‼️So helpful for this beginner and they done even laugh at ya😅 thank you James for making my life easy and putting up with all the questions. Party 🎉 at my house‼️

via Google
Brian Bennion
Brian Bennion

Great service and an excellent hot tub. Staff were good to work with and made buying this hot tub a very good experience.

via Google
Kassi N Jeff Baur
Kassi N Jeff Baur

These guys have been amazing! We did a lot of research before purchasing a hot tub and we haven’t regret buying from utah hot springs for a minute. They walked me through the initial setup and were so patient with all of my crazy questions…

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via Facebook
Kassi B
Kassi B

These guys have been amazing! We did a lot of research before purchasing a hot tub and we haven’t regret buying from utah hot springs for a minute. They walked me through the initial setup and were so patient with all of my crazy questions…

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via Google
Danny Lynch
Danny Lynch

Staff is always friendly and helpful. We love our tub and are so glad we bought from Hotspring. Thanks guys.

via Google
Snow Psycho
Snow Psycho

Bought a hot tub here with James. He was a great salesman. They offer Free delivery and easy financing was available also. I got it set up today and can’t wait to use it with my wife. Thanks to Hot Springs!

via Google
Cole Stromberg
Cole Stromberg

Bought a new hot tub from here. Was a great buying experience, they were able to deliver and install it very quick from the time I bought it. The second day having it, there was a little problem with the hot tub, I called the hot springs …

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via Google
Branden Miles
Branden Miles

We are thoroughly enjoying our hot tub. The real mark of a good business is how they stand behind their products and what they do to help when you experience issues. Sean and his crew have always been available to answer questions and …

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Response from business owner

Thank you Branden. We always look forward to your visits, and appreciate your patience and faith in us. We hope that you and your family have been enjoying every bit of your Hot Spring Pulse.

via Google
H D
H D

We have an aboveground pool with saltwater generator- nothing fancy, but every time we come in for help, the staff is friendly, courteous and helpful. I love that I can bring in a water sample twice a month and they will supply a printout …

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Response from business owner

Thank you for your kind review H D. We are happy to hear that your water test results have been helping you keep your swimming pool chemicals well balanced.

via Google
Brody
Brody

Amazing service and knowledgeable employees. Decent selection of pool and pool maintenance supplies and any special orders have arrived quickly.

Response from business owner

Thank you for your kind review Brody.

via Google
MYLIN BUCKWAY
MYLIN BUCKWAY

These guys are awesome and very knowledgeable

Response from business owner

Thank you for being one of our awesome customers Mylin. We appreciate you.

via Google
Adam Campbell
Adam Campbell

Very friendly and knowledgeable staff. Great experience here.

Response from business owner

Thank you Adam for such a great compliment.

via Google
Elizabeth Staten
Elizabeth Staten

Fantastic service!

Response from business owner

Thank you Elizabeth. We hope that you and your family have been making many great memories in your Hot Spring Relay.

via Google
VeilluX Shnyderhausenfieldenson
VeilluX Shnyderhausenfieldenson

Helpful and personable staff, simple layout with the chemicals and advice you need for keeping your hot tub in tip top shape

Response from business owner

Thank you! We appreciate all of your support.

via Google
Ethan Hoffman
Ethan Hoffman

As first time buyers we went in to their store a couple times to get information and do a wet test. James and Sean were very knowledgeable and not pushy. They got us in the right hot tub for our lifestyle and didn't push their more …

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via Google
Radly Clark
Radly Clark

James has been absolutley awesome to work with. He takes pride in his knowledge as well as his work and it shows at the end of the day. If you want a good experience look no further.

via Google
Don Busby
Don Busby

They were very helpful on advice for our condominium pool. They're very knowledgeable at what they do.

via Google
Jessica
Jessica

Hot Springs of Northern Utah is a great place. The staff is very friendly and are beyond willing to help you in any way they can. If they don't carry what you are looking for they will get it in for you. They have a great supply of …

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via Google
SheenaD
SheenaD

I just met James & he is very knowledgeable about Hot Springs hot tubs & his enthusiasm and 10yrs+ in the hot tub industry really shines through! I’d highly recommend James to anyone in the market for a hot tub!

via Google
Debbie Barnes
Debbie Barnes

I love these guys. They were wonderful when I bought my new spa from them. Went out of their way to explain everything to me. I highly recommend them and their spas. I love my new hot tub !

via Facebook
RJ R
RJ R

Shawn and James were awesome! Their prices are much better than anywhere else I could find. Furthermore, their personal touch is something you cannot find anywhere these days!!

via Google
James Thompson
James Thompson

Free water sample testing. A new store that's still trying to find its footing. Average informational resource

via Google
Shelby Kurys
Shelby Kurys

Very friendly and happy to give advice

via Google
Bryan Murphy
Bryan Murphy

I did a lot of research on different hot tub brands before deciding on a Hot spring hot tub. I own a different brand in my house in Denver and it is nice but costs me $70 a month to run. The new relay tub I just had installed here in …

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Response from business owner

Hi Bryan. You were our first customer who bought a Hot Spring hot tub, and one we will never forget. We appreciated all the research you did before your purchase. Thank you for having faith in us, especially when we were a brand new store. We hope that you are still enjoying your Relay today as much as the first time you sat in it.

via Google